Licensed taxis and private hire vehicles are generally a very safe way to travel in the UK, but is the car you are about to get into one of them?

Beware when booking an unknown taxi or airport transfer company via the internet. Recent times have seen an increase in illegal or unlicensed companies or individuals touting for business on the web. They an be found all over the internet, some use the paid for links that appear in search results on the right hand side of the results pages, or at the top with a slightly shaded background. I must state that not all these are illegal companies, but some of them are. our purpose is to make you aware of this and to give you general guidance of how to stay safe in an airport transfer taxi.

Why are they safe?

    Vehicles are regularly tested and required to meet minimum standards and will have appropriate insurance checks.
    Drivers are tested (for medical and criminal issues) before being licensed to drive.

Make sure your taxi or private hire vehicle is legal.
Using unlicensed vehicles puts you at unnecessary risk.

What's the difference between taxis / private hire vehicles?

    Taxis - can be hired immediately from a rank or by hailing.
    Private Hires - MUST be pre-booked through a licensed operator

How do I know if a vehicle / driver is licensed?
Ask to see proof of licensing:

    A licensed vehicle will normally display a license plate (these can be on the front or rear of the vehicle) which will include the licensing authority, the licence number and the vehicle registration number.
    A licensed driver will wear an identity badge (or will display one), which will show the drivers license number and licensing authority details.

Stay Safe:

    make a note of the number plate and driver's license number and if uneasy text them to a friend / family
    sit in the back of the vehicle
    keep your mobile phone where it is easily accessible
    report any concerns to the licensing authority (your local council)

Do not use a cab if:

    the driver appears to be under the influence of alcohol
    the driver does not seem to know the local area
    the vehicle seems to be too old for use as a cab
    the vehicle is in a state of disrepair
    you are uneasy for any reason